Warranty

Duration: Olanglab products are covered by a one-year warranty from the date of purchase.

 

Coverage: This warranty covers defects in materials and workmanship under normal use. It includes repairs, replacements, or refunds for products found to be defective due to manufacturing faults.

 

Exclusions: Please note that this warranty does not cover damage resulting from misuse, accidents, unauthorized modifications, or normal wear and tear. Additionally, damages incurred during transportation are not covered.

 

Claim Process: To initiate a warranty claim, please contact our customer service team at info@olanglab.com. Provide proof of purchase and a detailed description of the issue. Our team will guide you through the process and provide assistance accordingly.

 

Resolution: Depending on the nature of the issue, we will repair, replace, or refund the product at our discretion. Our goal is to ensure your satisfaction and resolve any concerns promptly.

 

Thank you for choosing Olanglab. We stand behind the quality of our products and are committed to providing excellent service to our valued customers.

 

Updated April 16, 2024

Best Regards,

Olanglab